Terms of service

Terms of Service

Life Athlete Health

Website: https://marcuswhitehealth.com

Operated by: Life Athlete Trust

Location: Gold Coast, Queensland, Australia

ABN: 45 289 826 138

Contact: marcus@lifeathletehealth.com

Last updated: 10 November 2026

These Terms of Service (“Terms”) govern your use of the Life Athlete Health website at marcuswhitehealth.com (the “Site”) and your purchase of products and services from Life Athlete Trust trading as Life Athlete Health (“we”, “us”, “our”).

By using the Site or purchasing from us, you agree to these Terms. If you do not agree, please do not use the Site or purchase our products or services.

Personalised coaching programmes are also governed by a separate signed client agreement. Where that agreement and these Terms overlap, the signed client agreement applies to your coaching relationship.

1. Who we are

Life Athlete Health is a health coaching and education business based on the Gold Coast, Queensland, Australia, operated by Life Athlete Trust. We provide self-guided programmes, personalised coaching, digital educational products (including ebooks), community challenges, introductory calls, and related educational content.

We are not a medical practice. See Section 11 (Health disclaimer).

2. What these Terms cover

These Terms apply to:

use of the Site and any related online content;
The Health Reset — self-guided programme (digital product sold via the Site);
Reclaim Your Health — 16-week personalised coaching;
Built for Life — 24-week personalised coaching;
Gut Repair Series ebooks (Volumes 1–3), the ebook bundle, and any bonus materials offered with the bundle (such as a recipe book) (digital products sold via the Site);
the Skool 8-week challenge (offered periodically, typically four times per year);
the Blueprint Call (introductory call);
functional blood analysis and related educational support provided within personalised coaching, where applicable; and
any other products or services we sell or offer through the Site, unless separate terms are clearly stated at the point of sale or in a signed client agreement.

Ebook purchases are standalone digital products. They do not include personalised coaching, community access, or a free programme, unless we clearly state otherwise at the point of sale.

3. Eligibility

You must be at least 18 years old to purchase from us or enter a coaching agreement. By using the Site or purchasing, you confirm that you are 18 or older and that the information you provide is accurate.

4. Accounts, orders and payment (Site purchases)

When you buy a product through the Site (for example The Health Reset or an ebook):

you agree to pay the price shown at checkout in Australian dollars (AUD), including any GST if applicable and disclosed;
payment is processed by our payment providers (for example Shopify Payments and related processors);
you must provide accurate billing and contact details; and
order confirmation and digital delivery details are sent to the email address you provide.

We may refuse or cancel an order if we reasonably believe there is fraud, pricing error, or misuse of the Site. If we cancel after payment for a reason that is our fault, we will refund you.

Personalised coaching fees, deposits, instalments and payment schedules are set out in your signed client agreement, not on these Terms.

5. Digital products (Gut Repair Series ebooks and The Health Reset)

5.1 Nature of digital products

Ebooks and other digital downloads are supplied electronically. After purchase, a download link is emailed to the address you provide. Once that link has been sent, the product has been delivered.

Where a recipe book or other bonus file is offered with the ebook bundle, it is delivered the same way and is subject to the same digital-product rules in this Section 5.

5.2 Change of mind — ebooks

Subject to your rights under the Australian Consumer Law (see Section 12):

ebooks (including individual volumes, the bundle, and any bundle bonus files) are non-refundable for change of mind once the download link has been emailed to you; and
if an ebook is faulty, not as described, or otherwise fails to meet a consumer guarantee, you may be entitled to a remedy (repair, replacement or refund, as appropriate under the Australian Consumer Law).

5.3 The Health Reset

The Health Reset is a self-guided programme. You may cancel within 7 days of purchase by emailing marcus@lifeathletehealth.com and receive a full refund. After 7 days, change-of-mind refunds are not available, subject to your rights under the Australian Consumer Law.

5.4 Licence of use

You receive a personal, non-transferable licence to use ebooks, programme materials and any bonus digital files for your own private use. You must not sell, share, republish, teach from, or commercially exploit our digital materials without our prior written consent.

6. Personalised coaching (Reclaim Your Health and Built for Life)

6.1 Separate client agreement

Enrolment in personalised coaching requires a separate signed client agreement. That agreement sets out programme duration, inclusions, fees, payment schedule, start date, and other coaching-specific terms. These website Terms do not replace that agreement.

6.2 Fixed-term programmes

Personalised coaching is offered on a fixed-term basis (for example 16 weeks or 24 weeks from the agreed start date). Unless your signed client agreement says otherwise, the programme fee is for the full term.

6.3 Cooling-off period

Under the cooling-off arrangement we offer for personalised coaching:

you may cancel within 7 days from your contract start date (as stated in your signed client agreement) and receive a full refund of amounts paid for that coaching enrolment; and
cancellation during this period must be put in writing by email to marcus@lifeathletehealth.com.

After the 7-day period ends, the cancellation terms in Section 7 (and any consistent terms in your signed client agreement) apply.

Nothing in this cooling-off clause limits your rights under the Australian Consumer Law where a consumer guarantee applies.

6.4 Programme participation

We aim to provide a constructive coaching experience. We may suspend or end your participation if you:

become disruptive or difficult to work with in a way that harms the programme environment;
fail to follow reasonable programme guidelines we have communicated; or
impair the participation of our team, contractors or other clients.

If we end your participation for these reasons, remaining fees may still be payable as for early cancellation (Section 7), except where the Australian Consumer Law requires a different outcome (for example where we have failed to meet a consumer guarantee).

6.5 Results

Outcomes depend on many factors, including your health history, circumstances and the actions you take. We do not guarantee specific health, body-composition or lifestyle results.

7. Cancellation of personalised coaching

Account and cancellation enquiries: marcus@lifeathletehealth.com.

If you cancel personalised coaching after the 7-day cooling-off period, a cancellation fee equal to the sum of the remaining weeks left in the fixed term applies, unless your signed client agreement states a different lawful arrangement, or the Australian Consumer Law entitles you to a different remedy.

This cancellation fee reflects that coaching is sold as a fixed-term service. It does not apply where you are entitled under the Australian Consumer Law to cancel or obtain a refund because of our failure to meet a consumer guarantee (for example a major failure of the service).

If you wish to end ongoing access after a fixed package is complete, contact us and we will cancel future ongoing access as agreed.

8. Blueprint Call

The Blueprint Call is an introductory conversation. It does not create a coaching relationship unless and until you enrol and (where required) sign a client agreement. Availability, booking method and any fee (if applicable) will be stated at the time of booking.

9. Skool 8-week challenge

We periodically offer an 8-week challenge through Skool (typically up to four times per year). Challenge-specific details (dates, inclusions, price if any, and community rules) are provided at registration. Challenge content is educational. Community guidelines apply; we may remove participants who breach those guidelines. Digital challenge materials remain subject to Section 5.4 and Section 13 (Intellectual property).

10. Functional blood analysis

Where functional blood analysis or related educational review is included in personalised coaching, it is provided as part of that coaching relationship under your signed client agreement. It is educational support to help you discuss results with your own medical practitioners. It is not a medical diagnosis, pathology service or substitute for care from a registered medical practitioner.

11. Health disclaimer (important)

Life Athlete Health provides health coaching and education, not medical advice.

Dietary, supplemental, lifestyle and movement suggestions are guidelines only. They are not intended as the diagnosis, cure or treatment of any disease or medical condition.
Your medical practitioner remains your primary health care provider and is responsible for supervising changes in diet, nutrient intake, exercise and lifestyle where medically relevant.
Always consult your doctor or other appropriate registered health professional before starting any new exercise, diet, supplement or lifestyle programme, especially if you have a medical condition, take medication, are pregnant, or are recovering from illness or injury.
We do not diagnose serious illness or injury. Where appropriate, we may suggest you seek assessment from a GP or allied health professional.
You are responsible for the food, supplements and activities you choose to consume or undertake.

To the maximum extent permitted by law — and without excluding or limiting the Australian Consumer Law (see Section 12) — we are not responsible for health complications arising from your decisions to follow or not follow educational guidelines, except where loss or damage is caused by our negligence or other liability that cannot lawfully be excluded.

12. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you may have under the Competition and Consumer Act 2010 (Cth) (including the Australian Consumer Law) or any other applicable law that cannot be excluded, restricted or modified by agreement.

If you are a consumer, our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with a service, you may be entitled to cancel and receive a refund for the unused portion, or to compensation for its reduced value. You may also be entitled to compensation for reasonably foreseeable loss or damage. If a failure does not amount to a major failure, you may be entitled to have the problem rectified in a reasonable time; if this is not done, you may be entitled to cancel and obtain a refund for the unused service.

Where our liability can be limited under the Australian Consumer Law for goods or services that are not of a kind ordinarily acquired for personal, domestic or household use or consumption, our liability is limited to (at our option):

for goods: replacement, repair, or payment of the cost of replacement or repair; and
for services: supplying the services again, or payment of the cost of having them supplied again.

13. Intellectual property

All Site content, programme materials, ebooks, videos, templates, branding, logos, course frameworks and related materials provided by Life Athlete Health are owned by us or our licensors.

You may use materials only for your personal participation as authorised. You must not copy, reproduce, distribute, record, teach from, sell or commercially exploit our materials without prior written consent, except for ordinary personal use of content we have supplied to you for that purpose, or as allowed by law (including fair dealing).

14. Confidentiality and community respect

If you participate in a group programme, challenge or community:

respect the privacy of other participants;
do not share other participants’ confidential information, stories or personal details outside the programme without their consent; and
keep our proprietary methods and non-public materials confidential, except as we authorise in writing or as required by law.

We treat your personal and health information in line with our Privacy Policy. We will not share your confidential client information without prior written authorisation, except as required by law or as described in our Privacy Policy.

On request at the end of a coaching relationship, we will return or securely destroy your confidential materials where practicable, subject to records we must keep by law or for legitimate business and professional reasons.

15. Name, photo and testimonials (consent-based)

We may ask for your permission to use your first name, photo, likeness, voice or testimonial in our marketing, education or Site content.

We will only use these materials where you have given clear consent (for example written approval, a signed release, or another clear opt-in).
You may withdraw consent for future use by emailing marcus@lifeathletehealth.com. Withdrawal does not require us to recall materials already published in print or in past campaigns that cannot reasonably be altered, but we will stop new uses and remove content from our actively controlled channels where reasonably practicable.
You will not be paid royalties for consented promotional use unless we agree otherwise in writing.
We will not treat website use or programme enrolment alone as unlimited permission to use your identity in advertising.

16. Privacy

Your use of the Site and our services is also governed by our Privacy Policy (available on the Site at /policies/privacy-policy, or on request at marcus@lifeathletehealth.com). Please read it carefully. We may update the Privacy Policy from time to time; the version on the Site (or provided to you) at the relevant time applies.

17. Acceptable use of the Site

You must not:

misuse the Site (including attempting to hack, scrape in bulk, or disrupt services);
submit false or misleading information;
infringe others’ intellectual property or privacy; or
use the Site for unlawful purposes.

We may suspend access where we reasonably believe these rules have been breached.

18. Third-party platforms

We use third-party platforms (for example Shopify for the store, Skool for challenges, email and form tools, and payment processors). Their terms and privacy practices also apply when you use those platforms. We are not responsible for third-party platforms except to the extent required by law.

19. Limitation of liability

To the maximum extent permitted by law, and subject always to Section 12 (Australian Consumer Law):

the Site and educational content are provided on an “as available” basis;
we are not liable for indirect or consequential loss (including loss of profit, opportunity or data) arising from your use of the Site or educational materials, except where caused by our negligence, fraud or conduct that cannot be limited; and
our total aggregate liability arising out of or in connection with a Site purchase of a digital product is limited to the amount you paid for that product, except where the Australian Consumer Law requires otherwise.

This section does not limit liability that cannot be limited by law.

20. Disputes and complaints

If you have a concern about a purchase or service, contact us first at marcus@lifeathletehealth.com so we can try to resolve it promptly and in good faith.

Nothing in these Terms prevents you from contacting your payment provider or seeking help from consumer protection bodies (including in Australia) where you have a genuine dispute. We ask that you contact us first where practicable so we can address issues directly.

21. Changes to these Terms

We may update these Terms from time to time. The version posted on the Site applies from the date it is published (or from another date we state). For material changes affecting existing fixed-term coaching clients, we will also communicate via the contact details we hold, where reasonably practicable. Continued use of the Site after updates constitutes acceptance of the updated Terms for Site use. Coaching relationships remain governed by the signed client agreement in force for that enrolment, as lawfully varied.

22. Governing law

These Terms are governed by the laws of Queensland, Australia. You and we submit to the non-exclusive jurisdiction of the courts of that state and of the Commonwealth of Australia.

23. Contact

Life Athlete Trust trading as Life Athlete Health

Gold Coast, Queensland, Australia